Which Kia dealer is best for Russett buyers?

Kia of Bowie is the Kia dealer for a Russett buyer, and our service customers describe being kept updated while the car is in the shop. Sean W. gave Kia of Bowie a June 2026 Google review: “Another pleasant experience with the service department and they added some new features which is very convenient. The mechanic sent me a video of my car and then recommended the services that my car needed. Everything was handled through videos and texts. Very impressive! 10/10 for the staff.” Russett is 11.5 miles from our dealership.

A buyer can judge a Kia dealer on its inventory and its service department. Kia of Bowie is at 16620 Governor Bridge Rd in Bowie, MD 20716, in Prince George’s County, and we sell and service the whole Kia lineup with people who work on nothing else.

Keep reading below, then schedule a test drive in Bowie. Bringing your own numbers to the lot settles this faster than any spec sheet.

Kia of Bowie’s service department tells owners what happens next

A car comes back to the service department for maintenance and repairs long after the sale. Our service, parts and financing operation runs on site at the Governor Bridge Road store, so the work is in the same place as our showroom.

Jeanene L. wrote in an October 2024 Google review of our dealership: “Appreciate Jeremy for getting my car service quickly and informing me of the next step.”

Kia of Bowie lets a Russett buyer focus on the car, not the bargaining

The price and paperwork come at the end of a purchase, when a buyer is ready to sign. How a dealer handles those two steps shapes how the whole deal feels.

In a January 2026 Google review of our dealership, Daniel M. said: “Best car buying experience ever with Amy She was the best didn’t have to haggle price she was straight forward and honest”

Russett buyers at Kia of Bowie choose a new Kia or inspected pre-owned one

The choice of dealer starts with the inventory. A buyer who wants a used car and one who wants a new car should both find what they need in one place.

Our pre-owned inventory includes vehicles such as the Kia K5 and Kia Sorento, and those vehicles go through inspections. We sell new Kia vehicles.

Russett buyers at Kia of Bowie are not rushed through the sale

The people who handle the sale shape how a purchase feels from start to finish.

Alex H. reviewed us on Google in May 2025: “Earl Ward is our forever Kia salesman. He is friendly, professional, knowledgeable, and is NOT pushy at all. He provides info on the vehicles you’re considering so that you, the consumer, can make a well informed decision. Thanks Earl for our first Kia! And if you’re in the market for a new Kia, go see Earl!”

A September 2025 Google review of our dealership from Perisha W. reads: “No complaints here. Worked with Earl who was really patient with my purchase. I was able to ask a million questions and take time to make decisions without feeling as if I was being pushed. Love my new baby!”

Kia of Bowie’s Google reviews give five stars most of the time

80% of our 1,460 Google reviews are five star (Google, 2026).

Russett buyers should check how service is booked before choosing a dealer

An owner returns to the service department for maintenance and repairs long after the purchase, so it is worth checking that side of a dealer before you buy. Ask how service visits are booked, who works on the car, and whether the parts it needs are kept on hand. Any dealer can answer those questions.

Our parts department stocks factory OEM parts.

Leasing or financing depends on how long you plan to keep the car

A buyer decides between leasing and financing by how long they keep a car and what they want at the end of the term. A short stay points one way, and longer ownership points another. Those are general terms to think through before you sit down with any dealer.

Kia leases, new Kia financing and pre-owned car loans are all offered here. Financing and leasing options are available for every credit level.

Three complaints from one- and two-star reviews worth raising with a dealer

These complaints come from one- and two-star Google reviews of Kia dealers, and one of them is silence after the sale: no updates or call-backs. Among the Google reviews of Ourisman Kia of Bethesda is one from Selva M., dated January 2026: “After I left the showroom, communication completely stopped. I have been trying for over a month to obtain my second key, and I have also received no response regarding my license plate. This has been the worst customer service experience I’ve had.” How will the dealer keep you updated after you leave, and who will call you back?

Another complaint is financing, paperwork, title and registration problems. August 2025 brought a Google review of Ourisman Kia of Catonsville from Katelynn C.: “Worse, they collected over a thousand for sales tax and registration fees, but it has been two months, temp tags are expiring, and the DMV has no record of any application for title and tags. The sales managers and finance/accounting departments have never once called us back.” Who on the deal will track the title and tags, and by what date?

Long service waits and hard-to-get appointments are a complaint too. Rachel T. shared a February 2026 Google review of King Kia of Laurel: “I went a ran errands and came back an my care was not ready. I asked about the eta of my car and they said it was just going back (after 2 hours). My car took 4 hours to be serviced just for an oil change.” How far ahead can a service visit be booked, and how long is the wait on the day?

Frequently asked questions

What does the Kia of Bowie service center handle?

Maintenance and repair are handled in our service center, including oil changes, tire service, battery service and brake repair.

Does each pre-owned vehicle come with a history report?

Each of our pre-owned vehicles comes with a detailed history report.

Does a certified pre-owned Kia come with a free vehicle history report?

Our certified pre-owned vehicles include a free vehicle history report.

What should a buyer ask about a used car before buying it?

Ask what inspection the car has had and what its history report shows. Ask who will walk you through the findings and whether you can review the report before you sign. Write the answers down so you can compare them across dealers.

How should a buyer compare offers before signing?

Bring the vehicle you want and the monthly payment you can manage, so every offer covers the same car and the same terms. Ask each dealer to show the total cost of the loan or lease, including fees and the length of the term. Put the offers side by side before you choose one.

Kia of Bowie brings a 4.4-star Google record to Russett buyers

Kia of Bowie is part of Group 1 Automotive. We hold 4.4 stars across 1,460 Google reviews (Google, 2026). Group 1 Automotive posted record full-year revenue of $22.6 billion, up 13.2%, and sold 459,000 new and used vehicles, a company record (Group 1 Automotive, 2026). We offer a fully online car-buying experience through AcceleRide.

We sell new, used and certified pre-owned Kia vehicles, and we run our service, parts and financing operation on site. Known for the Governor Bridge Road store in Bowie, we serve Russett buyers from the same location.

See our current Kia inventory at Kia of Bowie.

Kia of Bowie answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Bowie showroom, or call (240) 927-4800.

Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Kia of Bowie for complete details regarding current vehicle inventory, pricing, and equipment.