Customer Testimonials
We took our Kia Niro plug-in for a recall service. Kia.of.Bowie and Dave in service were polite, patient with my numerous questions and performed the repairs in the time frame they quoted; and the coffee was good and free. All in all, time well spent.
I took my car in for service and the representative, Jeremy, was extremely helpful and professional throughout the process. He was communicative about the need to order parts for the service, guest amenities and relayed additional information about a potential problem to be mindful of in the future and finally escorted me to my car at the end to ensure that I was satisfied with their work. I was quite pleased with Jeremy and I indicated that he would be my main contact for any future concerns.
KIA of Bowie is close to my home. I Have owned a KIA Soul and enjoyed it immensely. So when it came time for me to buy another car I decided to check out KIA’s. The staff were very friendly and helpful. Ed Ward is the best
This dealership is where I purchased my vehicle. The service they provided was excellent. Scheduling was easy and the customer service team treated me with courtesy!!
Very helpful, straightforward, and honest. Gave us a price much better than a competing dealership.
My oil change experience was once again a good one. Thanks to Ron for being informative and helping me to know everything going on with my car. I enjoy bringing my car to Kia Bowie.
Excellent service. Very happy with respect, treatment and quality of service. I take excellent care of my car and expect KIA to do the same. I was not disappointed
The communication was good from the guy helping me. He had a really positive demeanor about himself and was able to explain answer to every question clearly.
Jeremy was an excellent service rep. He listened for all my issues and ensured I got a fair rate for the cost of service. 10/10 will come back any time and every time
Although experience like most dealerships are. They were friendly knowledgeable. They made helpful suggestions and looked up discounts where applicable. All in all they get a solid 8
I am so pleased with the service I received at Bowie Kia. My service representative was very attentive and helped me through the process of taking care of my Cars issues. He was very attentive, and I felt his genuine concern That I was pleased my experience at his dealership. With everything promised to me was delivered over and above.
Best experience great customer service pest experience best experience ever best experience ever best experience ever best experience ever
Love this dealership. Courteous staff. They have always done a great job with my vehicle.
Came in below my budget with a sweet vehicle. Every feature I asked for and more! Thanks to Brandon, Terry, Dante, and the entire Kia of the Bowie Team.
Appointment was beneficial and they told me how long it’ll take and I was back on the road in no time. It was pleasant and peaceful.
Always great service and Jacob is the best service advisor. I would recommend this establishment to any other Kia customers.
The dealership and its employees are friendly and focused on good service from the moment a customer comes in until the car is delivered to go home.
RJ was very professional, honest, straightforward and most off efficient. There was no guessing what was next in my visit to the dealership for service.
Good friendly, informative customer service. Scheduling was quick and easy and the service was rendered in a timely manner.
The service was great. They seem to have recently reduced the size of the lounge, though.. I don’t know why. It’s not the most comfortable place to wait
Easy scheduling, efficient and expedited service, reasonable cost as well as knowledgeable and congenial staff.
I have purchased two Kia's from this dealership one 2015 another 2023 EXCELLENT service!
As always the staff was pleasant and up front with the costs. No unnecessary up charges.
I don't have too much to type but thanks for helping with my car situation. I am very satisfied with my Kia car, and the Kia of Bowie dealership.
CS- great- Professional - always give great service. My service advisor understood my issues Jacob Listen to my needs with respect
Kia of Bowie, MD provide excellent vehicle service. Jacob is very professional and polite. He take time to explain everything to us and answer all our questions. I feel appreciated as a valuable customer. I give Jacob a 5+ rating.
Every time I go in for service I get great service. My service advisor is Jacob and he keeps me informed on my vehicle from approximate time to completion and other services I might need. It's a pleasure to have someone who cares. Everyone in service keep up the good work.
The most amazing place always have a great services always great people they always know what they doing
Since the first time I came to this dealership just to get my tire fixed the people here have been very nice very helpful about everything especially because I was at another BOWIE dealership, which is much further away from my house. They explained to me and told me that I could actually come to them instead.
It is very convenient from where I live. About 5 minutes away. Although Annapolis is 15 minutes it is not far either. My only complaint is service wait is so long. I was there today 41/2 hours. Not use to long waits when appointments are made.
Very good customer service and care. Precise description of what will be repaired and cost. Jacob Swaim is very courteous, knowledgeable and professional.
It's the first time we had our Kia Spotage serviced there and unlike other dealerships the employees could not have been nicer and more attentive! Immediately I was greeted and taken care of by reception and then Jacob of Kia came out to finish up paperwork and confirm how I wanted to be contacted and if I needed a ride. He texted when Kia was ready and again I didn't have to wait. Just paid and got the keys. They made it so easy and we'll definitely be using the service department at Kia if Bowie going ...
The staff is helpful, curious, friendly and pleasant, the place is always clean it’s always a pleasure to visit this location
This is our fourth vehicle from this dealership. We've worked with Earl Ward for three of the purchases. He is knowledgeable about the vehicles and makes the process of buying simple.
Jacob was efficient and professional. We had an appointment and he made sure we were seen on time. He also arranged the shuttle to pick me up from home once the service was finished.
Very kind and flexible in providing my car's first service. I will go again!
SOLD! First EV9 sold in the state of Maryland by Anthony Williams at KIA of Bowie! Want to experience amazing customer service? Want to see the EV9 in person? Contact Anthony Williams at KIA of Bowie, 301-804-2738.
Best dealership in the area. Customer service is awesome. Earl Ward is the best I 've dealt with this dealership for years and I love them.
Thank you Mr Earl for always being the best. This is my 3rd Kia from Kia of Bowie and you as the Greatest Sales Person. I never know what I’m looking for but you make the process easy. If you are looking for a new car and a people that care about more than your money go over to Kia Of Bowie and ask for Earl Ward you won’t regret the decision.
Thanks for Mr.Earl he is best seller ever. He was on time with everything always kept and contact with you and more. Plz keep Earl he is a good person to have.
By far the best car buying experience! I’ve never had an good luck with dealerships but Earl took care of me from beginning to end. I’m so happy that I had him as my salesman and I will be recommending him to all my friends and family!
Mr Earl Ward “Uncle Earl “ as I call him. He is the best salesman ever. He’s Awesome!! Very Patient & Straightforward. He worked with me through a really tough decision and I wouldn’t have gone no where else. Thank you 🙏!!
I just bought my Kia Telluride. From the moment Earl helped me to the complete explanation of the vehicle I was treated wonderfully. This is my second purchase from Kia of Bowie and I will continue to purchase my cars here. I will tell my friends and family and make sure you ask for Earl Ward.
We had a great car buying experience at Kia of Bowie, Cebron Lawrence, our salesman was awesome, he was patient with us and put us in an awesome vehicle. Andre the sales manager bent over backwards to make the deal affordable. The sales team was a 5 out of 5. The only issue was a miscalculation of sales tax that came up in financing. can I score a 4.5.
I have been purchasing automobiles for over 40 years. I can honesty say that my recent purchase made at Kia of Bowie was without a doubt the best experience I have ever had when it came to purchasing a car. This experience was due in full to the professionalism displayed by sales rep, Earl Ward. We have all heard the stereotypes regarding car salespersons. The ones which say, “Buyer beware, they will tell you anything because all they care about is their commission.” This could not be any further from the truth as far as Mr. Ward was concerned. From the ...
I highly recommend going to see Earl Ward salesman of Kia in Bowie, MD. From the moment my family & I met him, he made us feel welcome. He’s extremely personable & knowledgeable. We never felt rushed. He took his time to explain everything, so we left feeling confident in all our new 2021 Tellurides features. Steven Hurline & Jennie Park were also a pleasure to work with. We couldn’t be happier with our experience. Many thank you’s to Earl, Steven, & Jennie! You all made the start of 2021 an amazing one!
Kia of Bowie is an amazing dealership full of salesman & people that really care! Earl Ward was a great man to work with, even after the car was bought. He made sure to check in & make sure everything was going well & even took the time to ship me my tags for a car. Would totally recommend this dealer to another person.
Purchased a 2020 Kia Sorento at Bowie Kia this weekend. Was greeted by the most friendliest and pleasant Sales Rep., (Earl Ward),one will ever likely to meet. Edward was very knowledgeable with the kia vehicle and provided exceptional customer service. He definitely went above and beyond to make sure I was well taken care of throughout the entire process. Thank you Earl Ward and the entire Bowie kia family for your excellent customer service. Much appreciated.
Mr Earl a n his partner was very kind very professional in helping with a car. Can't think Mr Earl enough for what he has done
I just drove away in a 2020 Kia Sorento that I absolutely love, thanks to EXCELLENT service and care from Earl Ward at Kia of Bowie!!! Earl not only knows his stuff when it comes to these vehicles, he LISTENED attentively to know MY stuff & what was most important to me in making this purchase. He never pressured me and always provided accurate & complete information. He was very helpful in pointing out all the choices and clarifying the pros & cons of each option for j mi y situation. I was indeed a happy customer. In prior car purchases ...
Another satisfied customer I had the pleasure of working with Mr. Earl Ward yesterday trading in a Kia vehicle that I purchased December 31 and receiving a new vehicle Sorrento which I really want it in the beginning. It was New Years Eve I only came that day because of the persistent of the sales person I talk to. They rushed me. Mr ward Was very pleasant and easy to work with. He understood my dilemma. Along with his advice I left the office a happy camper another satisfied customer. Thanks
After extensive research on a Mid-Size SUV I decided on a Kia Telluride SType AWD. Upon my arrival, I was met by salesperson Earl Ward. It was immediately apparent he was knowledgeable about the vehicle I desired. I placed an order on a Sangria colored Telluride. When the vehicle arrived approximately 60 days later, I decided I wanted a different color (Dark Moss). Mr. Ward without hesitation stated he understood. However, since I had ordered a vehicle and did not take delivery, I would have to wait for this particular color vehicle to arrive and place a deposit on it once ...
Kia of Bowie Maryland employs a great number of individuals for example Earl Ward who really I knew his stuff about the different vehicles that I Looked at. Earl was not only friendly and very polite taking his time to show and explain in great details all of the vehicles I looked at. His Manager, Steven Hurline worked hard at getting the deal done and I was able to drive away in my new Kia. These guys are amazing and did not pressure or rush me and making a decision on the car I wanted. My overall experience with Kia ...
I came to Kia of Bowie not knowing which direction to take. I recently purchased a vehicle from another dealership.The vehicle didn't operate properly.I met with Earle and he help me with the right direction to go. I ended up trading that car in. Earle helped me get into a 2020 Toyota Corrolla. I'm very satisfied with my new vehicle. Earle was a outstanding salesman.
I had a great experience with salesman John Relosa. He knew the car, answered my questions and helped me choose a new Kia Soul that I love driving.
Earl Ward was very helpful and knowledgeable about the vehicles he showed me. Very pleasant to work with and accommodating. I highly recommend Kia of Bowie and Earl Ward
I have taken my time looking around and after numerous searching decided upon purchasing a Honda Pilot or KIA Sorento. Came very close to buying the Pilot. I had a lot of pressure from the Honda salespersons. Then I spoke with Earl Ward of KIA of Bowie. What a Huge difference! He did not pressure, was willing to discuss the differences between the two vehicles. Sure he bragged about the greater advantages of the Sorento. Then he backed it up, going over and explaining every in greater detail than any of the Honda salespeople. The Sorento SX is a much ...
After having experienced dealerships that tried to bait and then switch me into more expensive cars. After having salesman lie to me about pricing. After walking away from several deals thinking I was just not going to be able to find the car of my dreams for the price I could afford. I finally found it but it was far away. I put down a deposit said I would come in the next day. Then Kia of Bowie said, we are closer for you, we will find you your car, we will beat the deal of the other dealership. WOW ...
I had my Kia soul serviced on 6/6/2018 . My car was serviced and oil was changed. My car was cleaned. My expectation was exceeded by excellent customer service
Thank you for providing professional customer service in the purchase of my KIA SOUL. I love it. Earl Ward was my sale person. I would like to thank the entire team for help in the purchase. Theressa
Anthony and Earl had great customer service! Would definitely recommend them!. Love my new Kia Optima that was recommended by Earl. Visit Kia of Bowie today!
Brandon and Anthony from finance treated me like a little sister for whom they were looking out for. They both made the process so easy and as a first time buyer I never felt overwhelmed or overtaken. Brandon got the ball rolling and kept it rolling from start to finish. Both gentlemen were exceptionally personable as well!
I've been a customer of Bowie Kia for two years. My first Kia was a 2011. I have no complains about their service. It's been a good relationship. I have a lot of convidence in their service department. I'm very please with their product so I decide to buy a 2017 Sorento . Earl Ward was my salesman and a great one . He knew his products very well and was very patience . He never force anything on me. I would recommended him for individuals who are looking for a Kia to go and see him. I give him 5 stars.
I been coming to Bowie Kia since July of 2016 because of great service. I mentioned that I wanted to try & trade my 2016 Kia Soul for a larger vehicle because of my family size. Mr Earl was a great salesman I got my 2017 Kia Sorento on May 4. I'm very pleased & would recommend Bowie Kia to anyone. Thank you for hiring great people. Mr Earl I will be sending people your way
The Perfect Car Dealership! Where they work for you. To make sure that you receive the best Deal for the vehicle of your choice. Very fair and reasonable.
This is my 3rd Kia Soul. Great experience. The staff has worked really hard to make all these deals work for me. I would definitely recommend this salesman specifically. As a matter of fact I have recommended for individuals and they all resulted and happy sales. Keep up the good work
Earl is one of the most professional salesman that I have had the pleasure of buying a car from. He took the time to understand my needs and interests and custom fit me into a vehicle that made my eye and pockets equally happy! I never felt pressure in fact I was quite comfortable in dealing with him due to his experience and ability to find the perfect vehicle for me.
Earl Ward was great to work with. He ensured we got a great deal on our new Optima. Look forward to working with him again!
This has by far been the best experience I have ever had with a dealership beginning with Earl and ending with Anthony. Everyone on the team were very pleasant and provided all kinds of information even relating to things I need to do going forward to help me with other areas of my life. I would definitely recommend this team. And to top if off, I love my car purchase.
I loved my dealer and I'm very satisfied with my purchase! I would shop again and ask for Earl. He followed up with me even a month after my purchase
All of the staff I worked with were courteous, friendly, helpful, knowledgeable and efficient. Earl Ward, Tom in Financing, Danielle Ward and Anthony V. were exceptionally easy to talk to and interact with.
I would like to give special thanks to Earl Ward for his high quaity customer service. He made my car hunt experience to feel effortless. I will defenately recommend Kia to my friends anytime.
I received superior customer service. There was no delay in my appointment. Everyone was supportive and patient. Best of all they didn't make me wait hours to process my information.
Mr Earl Is A Great Salesman. Everytime Me And My Mother Need A Car He's Always Quick And Efficient When It Comes To Finding One. Every Car That I've Bought From Mr.Earl Has Been Great With No Problems. Anytime I Need Any Maitenance Done On The Car He Quickly Takes Care Of It. I Highly Recommend Him. He's Great With People Who Are Just Starting To Buy Cars As Well As Those Who Are Seasoned In Buying Cars. He's An Overall Awesome Salesman and I appreciate his services. I Would Recommend Him To Anybody That ...
Brandon was by far the best Sales Agent I met during my new car search. He was honest and strait forward and made the car buying process a breeze! In addition, the personal customer service at this dealer is unmatched!
My car shopping experience at Kia of Bowie could not have gone any better. I highly recommend working with Earl. Despite my financing situation being difficult , Earl was able to find me financing, and went above and beyond to get the deal done and make sure it was afforadable for me. I felt comfortable the whole time, all my questions were answered and I never felt pressured. When I told Earl what I needed he found the perfect car for me, low mileage, excellent condition and only two years old. After car shopping with other dealers who were dismissive of ...
Early was very knowledgeable as well as personable. The whole team worked together to get me back on the road. Salute to Kia of Bowie.
Great job by Earl in new cars, this is my 4th car through him. I will definitely going back to purchase again and again. Thanks Earl
I was pretty set on getting a used SUV from Carmax or elsewhere, as I needed something dependable and safe but I couldn't afford to spend a lot of money. When I narrowed it down to a used Kia, several friends mentioned that they were extremely impressed by the brand, the value and particularly the warranty, so I decided to reach out to my local dealership just to see what might be possible. Earl Ward was the first person to reach out to me by phone call and I was in a brand new Sorento by the next night. ...
Earl Ward is extremely knowledgeable about all models that Kia has to offer. I just purchased a Kia Forte last month and I am very satisfied and thrilled with the money that I am saving in gas alone! I would recommend not only Kia of Bowie, but Earl Ward as well to any of my friends and family! D. Holland
From the moment I walked in the door, I was treated like a valued customer. Earl Ward, our salesperson was very knowledgeable about the vehicle were looking for. He was very customer friendly. Kia of Bowie knows how to treat their customer's.
